Gohenry Reviews

My daughter had signed up to some kind subscription online and they were taking monthly charges out through her goHenry card. I call the subscriber and they couldn’t seem to find the subscription to cancel it. So I got in touch with GoHenry help support, I was told if I wanted to cancel it I had to go through the subscriber and I explained I tried and I thought it was a scam. They told me it appeared not to be a scam and sent me the subscriber number. I told them I had already called that and they did not help me. He said he couldn’t help me either so I said I guess I will just cancel my cards because I don’t know what else to do, and AS SOON AS I said that my cards were canceled that fast. I really didn’t have another choice at this point and I guess I will just find my kids new debit cards somewhere else at a place that’s just a tad bit nicer.

Love this app! My kids have been more motivated to do their chores and love seeing money getting adding to their balance. They’ve learned a lot about how to manage their money and save.

Very convenient and easy for me and my son to use

It’s a nice app very convenient to be able to get your kid money when your not around

It appears my child is not receiving her allowance. I have had to transfer money into her account.

In general I will say I like the idea of this. The kids can have their own login and keep track of their spending and have a debit card without having a bank account that you have to worry about. As for their referral program is why they got four stars. I signed up through a link with a $30 bonus and they don't honor it. If you do sign up make sure you go through a link with an actual customer that uses it and they have to be in the US if you are or the UK if that is where you are. I do like it for my kids it is cheaper than buying those cards at the store with a fee. It also has lessons for them too based on their age. If you need a referral let me know I still use it and plan to for a while unless something changes.

I contacted the company because I canceled my account and was still being charged for over 6 months. I was told a nice gesture could be offered to close the account and get refunded $4.99…..

First of all the children have way too much freedom to unblock their own cards once you've blocked it so they can't use it. You all have to use the same passcode to get in. It shows everybody everybody's money which is not cool. Because some kids shouldn't be getting the same as the others. It makes you give them a reoccurring allowance even when they're not supposed to pretty much if there's money on the account. I'm definitely going to deactivate and cancel these accounts..

We use to have GreenLite for our kids, but there were so many issues with the accounts. When I found GoHenry, I knew it would work great for us

Someone hacked our account and took all of my son's money. After months of going back and forth with them, they finally gave him his money back; however now, they are refusing to close the account becuase they are still reviewing the account after 6 months. They want to leave it open and continue to charge me a monthly fee indefinitely!

Don’t do it! Pretty bad! Customer Service doesn’t know what is going on. My son plays a lot of basketball and travels consistently out of town to games and thats why we consider the GoHenry card in hitch we keep funded. The other day he called when the team went out to eat saying his card wasn’t working. So I’m return he had to borrow monies from his coach which in my opinion as a parent is quite embarrassing. I called GoHenry and they said that they had something go wrong with their system. I asked why wasn’t the customers contacted? Why wasn’t the customer aware of these situations and in return my kid almost didn’t eat because of it. They had no explanation. I immediately cancelled the card. Very much a waste of time. They have a ton of work to do on the development side of things. Save time and agony and just get your child a cash app card. That is what I’m going to do!

It does not work with apple pay. I had difficulty getting funds into my account even after linking my bank account successfully. I did not get a response from reaching out. Chat and support are not available after 5pm and I work and am not able to call during work hours.

They refuse to close my account and have continued to charge me for the last 6 months after asking for them to close it. Do not use them they do not respond to emails and will just keep charging you. Zero stars if I could!

Update: I just resent an email 1-12-23 and got a response that it will be a couple of days for a response.

I tried to give it a far chance but it’s not working good for me. I change allowance day and it put the wrong day and then after I load it and pay it two days later it’s saying I need to refill account when I just refilled her account. I’m honestly irritated and looking into other cards that will provide what I need and want.

I love it! My kid loves it! She gets a thrill out if it and even has asked me to give her tasks and chores to earn sum extra money. So it’s helping her learn how to manage money while motivating her to work for it.